1. Company Details
Office Address
PLEASE NOTE OUR BUSINESS IS ONLINE ONLY, NO SEEDS ARE FOR SALE AT OUR OFFICE ADDRESS
DCS
49 Station Road
Polegate
East Sussex
BN26 6EA
Telephone: 0044 1323 406230
Email: [email protected]
Credit/Debit Cards ONLINE – UK, Europe* and USA.
*See Condition 3 for European Countries which are accepted
We accept payment via our website of Credit or Debit Cards.
For USA customers, please note we do not accept Discovery Cards.
If you select to pay by Credit/Debit Card, your payment will be processed and authorised for you automatically.
Once you submit your order there is nothing further for you to do, you will receive an email confirming your order.
We will arrange for your products to be sent to you as soon as possible.
The descriptor/text shown on your Credit/Debit Card statement will show you have made a purchase from Discount Gifts.
Please note all Prices are inclusive of VAT - Our VAT Registration Number is 268291767.
BitCanna, the future of cannabis payments coming soon.
We ship to the UK, Europe and the USA
Discreet Packaging
All our orders are sent out in a small discreet Jiffy Bag (16cm x 12cm) with your address on the front and our address on the back.
NO MENTION of Discount Cannabis Seeds or our Logo is contained on the packaging ensuring you of absolute privacy and discretion.
The Royal Mail are under extreme pressure due to the Coronavirus pandemic, deliveries are taking longer than usual.
UK Deliveries
Your order will be sent by Royal Mail Signed For and you receive an email confirmation when your order has been dispatched.
Please note that Order Comments which seek to avoid the need for a signature will be ignored.
Royal Mail Signed For is not a Tracking service, Royal Mail Signed For confirms the order has been sent and confirms when it has been delivered.
Please ensure your shipping address is correct as we cannot be held liable if you do not receive your order as a result of providing incorrect details.
European Deliveries
Please ensure that your country allows you to purchase Cannabis Seeds as laws differ from country to country and by ordering you are confirming that you are OK to do so.
Please ensure your shipping address is correct as we cannot be held liable if you do not receive your order as a result of providing incorrect details.
Your order will be sent via Royal Mail International Tracked & Signed
This is Fully Tracked with signature on delivery and online confirmation
Guidance: Delivery to Europe in 3 to 5 working days
European Zone Countries Accepted:
Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain, Sweden, United Kingdom
If Customs detains your package for any reason and deems your goods to be prohibited material your goods may be removed and destroyed. In this event we are unable to refund your payment or resend your order.
USA Deliveries
Please ensure that your state allows you to purchase Cannabis Seeds as laws differ from state to state, by ordering you are confirming that you are OK to do so.
Please ensure your shipping address is correct as we cannot be held liable if you do not receive your order because of providing incorrect details.
Your order will be sent via Royal Mail International Tracked & Signed.
This is a Tracked service with signature on delivery and online confirmation.
Guidance: The aim is to deliver to the USA in 5 – 7 working days.
If Customs detains your package for any reason and deems your goods to be prohibited material your goods may be removed and destroyed. In this event we are unable to refund your payment or resend your order.
After receiving your order, if you are not satisfied then simply return it to us for a refund. Please don’t open the Breeders packaging - All returned cannabis seeds must reach us in the same un-opened condition as they were sent.
You have 14 days from the date of delivery to inform CSS about a refund. After this date, you have an additional 14 days to send back the goods.
If you need to return your seeds send them to the address below:
PLEASE NOTE OUR BUSINESS IS ONLINE ONLY, NO SEEDS ARE FOR SALE AT OUR OFFICE ADDRESS
DCS
49 Station Road
Polegate
East Sussex
BN26 6EA
Please include your order number with the return package. We recommend you send your seeds Recorded Signed For.
It would be useful if you could email us to let us know the reason for the return and if you would like a refund, exchange or another product.
If Customs detains your package for any reason and deems your goods to be prohibited material your goods may be removed and destroyed. In this event we are unable to refund your payment or resend your order.
5. Legal
Buying Cannabis Seeds
In the UK, it is legal to own cannabis seeds, such as the ones available on this website, but it is illegal to grow or attempt to grow the cannabis plant from these seeds unless you have a licence from the Home Office.
To comply with UK law, Cannabis Seeds Store sells Cannabis Seeds for souvenir and collection purposes only. Cannabis Seeds Store accepts no liability for customers purchasing them for any other purposes.
Our terms of service prohibit germination and we reserve the right to cancel any sale if we have any indication that you may commit an illegal act with any of our products.
Legal Disclaimer
Cannabis Seeds Store do not endorse, condone or encourage growing cannabis through the sale of cannabis seeds.
All Cannabis Seed descriptions contained on this website are based entirely on information supplied by the breeder.
Cannabis Seeds Store reserve the right to cancel any order if we have reason to believe that the customer plans to violate the law in any way.
If we cancel your order, any payments processed will be refunded.
Germination
In the UK, it is only legal to sell cannabis seeds for souvenir and collection purposes.
As the germination of Cannabis Seeds is illegal in the UK and most other countries, it would also be illegal for us to replace seeds that fail to germinate.
Until the UK laws are amended, we cannot provide any guarantee the cannabis seeds will germinate.
This is a standard business practice for most seed banks and breeders.
We would like to assure customers that all our Cannabis seeds are purchased from reputable Cannabis breeders and are sold in the breeder’s original packaging.
This policy sets out how we collect, process and hold your personal data if you visit our website/request information/become our customer/or otherwise provide personal data to us.
We are CannabisSeedsStore.com. Our office address is CSS, 4th Floor, 18 St. Cross Street, London, EC1N 8UN. We are the data controller of your personal data.
This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at 01323 406230, [email protected].
Personal data we collect
We collect, process, store and use the following personal data:
Names
Address
Email address
Payment information
Cookie information
Computer IP addresses
We may also collect personal data that you give to us about other people if you register their details on their behalf. We may also use this information to send marketing and information communications.
You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.
All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.
You do not need to provide us with any personal data to view our website. However, we may still collect the information set under the ‘Data we automatically collect’ section of this policy, and marketing communications in accordance with the ‘Marketing Communications’ section of this policy.
When you contact us by email, phone, SMS, social media post, postal mail, we may keep a record of the correspondence and we may also record any telephone call we have with you. Also if you contact us via a web form on our website the details you supply may be stored in a database connected to the website which may be accessed by an administrator.
Data we automatically collect
When you visit our website, we, or third parties on our behalf, automatically collect and store information about your device and your activities.
This information could include
(a) your computer or other device's unique ID number;
(b) technical information about your device such as type of device, web browser or operating system;
(c) your preferences and settings such as time zone and language; and
(d) statistical data about your browsing actions and patterns.
We collect this information using cookies in accordance with the Cookie section of this policy and we use the information we collect on an anonymous basis to improve our website and the services/products we provide, and for analytical and research purposes.
We also allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you and provide us with anonymous information about our users’ behaviour. Again, this takes place through the use of cookies in accordance with the Cookie section of this policy.
Marketing Communications
If you opt in to receive marketing communications from us you consent to the processing of your data to send you such communications, which may include newsletters, blog posts, surveys, social media information, deals, offers and information about new events. We retain a record of your consent.
You can choose to no longer receive marketing communications by contacting us at [email protected] or clicking following the unsubscribe links from a marketing email or SMS. If you do unsubscribe to marketing communications, it may take up to 5 business days for your new preferences to take effect. We shall therefore retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.
Lawful processing of your personal data
We will use your personal data in order to comply with our contractual obligation to supply to you the product/service that you have booked, including to contact you with any information relating to the product/service, to deliver the product/service to you in accordance with any requests you make and that we agree to, and to deal with any questions, comments or complaints you have in relation to us/our products/services.
We may also use your personal data for our legitimate interests, including dealing with any customer services you require, enforcing the terms of any other agreement between us, for regulatory and legal purposes (for example anti-money laundering), for audit purposes and to contact you about changes to this policy.
If you’ve requested information from us then we will also market to you with offers, testimonials, blogs, products which we feel would be of interest to you.
For whatever reason you’ve interacted with us, you may unsubscribe at any time. Please be aware that you may have subscribed with us using multiple email addresses, phone numbers, mobile numbers, postal addresses. In which case, when unsubscribing, please inform us of all personal information which we’ve used to contact you so that we may delete your information in it’s entirety.
Who do we share your data with?
We may share your personal data with any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including:
Payment providers (Stripe, QuickPay)
Widgets Facebook ads, Google Analytics, Social media share buttons
Email communication providers
IT service providers
Web platform
Language preferences
Accountants
Auditors
Lawyers
Under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, for example, as part of anti-money laundering processes or protect a third party's rights, property, or safety.
We may also share your personal data in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
Where we hold and process your personal data
Some or all of your personal data may be stored or transferred outside of the European Union (the EU) for any reason, including for example, if our email server is located in a country outside the EU or if any of our service providers or their servers are based outside of the EU. We shall only transfer your personal data to organisations that have provided adequate safeguards in respect of your personal data.
Security
We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology.
Where we have given, or you have chosen a password, you are responsible for keeping this password confidential.
However, you acknowledge that no system can be completely secure. Therefore, although we take these steps to secure your personal data, we do not promise that your personal data will always remain completely secure.
Your rights
You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data if it is inaccurate or incomplete.
You also have the right at any time to require that we delete your personal data.
To exercise these rights, or any other rights you may have under applicable laws, please contact us at
Email: [email protected]
Phone: 0044 1323 406230
Office:
PLEASE NOTE OUR BUSINESS IS ONLINE ONLY, NO SEEDS ARE FOR SALE AT OUR OFFICE ADDRESS
DCS
49 Station Road
Polegate
East Sussex
BN26 6EA
Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive. If your request is not deemed manifestly unfounded or excessive then there is no fee to request what information we hold on you.
You may be required to prove your identity before we release such information.
If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the UK supervisory authority: the Information Commissioner, see www.ico.org.uk.
Our website may contain links to other sites of interest. Once you have used these links to leave our website, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this policy. You should exercise caution and look at the privacy policy applicable to the site in question.
Retention
If you register your details with us, we shall retain your personal data until you ask us to remove you.
If you receive marketing communications from us, we shall retain your personal data until you opt out of receiving such communications.
If you have contacted us with a question or comment, we shall retain your personal data for as long as is deemed necessary following such contact to respond to any further queries you might have.
If you have otherwise requested information regarding products/services with us, we shall retain your information for 6 years, or until you request that we no longer contact you.
General
If any provision of this policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.
This policy shall be governed by and construed in accordance with the law of England and Wales, and you agree to submit to the exclusive jurisdiction of the English Courts.
We may change the terms of this policy from time to time. You are responsible for regularly reviewing this policy so that you are aware of any changes to it. If you continue to use our website after the time we state the changes will take effect, you will have accepted the changes.
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know any personal data about you, such as your name and/or address. These files are then used by websites to identify when users revisit that website.
Our website uses cookies so that we can recognise you when you return, and personalise your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse to accept cookies. Please note that our website may not operate efficiently if you refuse to accept cookies.
We also use Google Analytics to monitor how our website is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the website, where visitors generally came from, how long they stayed on the website, and which pages they visited. Google Analytics places several persistent cookies on your computer's hard drive. These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.
8. Free Seeds
Cannabis Seeds Store offers Free Seeds with all orders based on the amount you spend which is detailed below:
1 Free Seed when you spend up to £30
2 Free Seeds when you spend up to £60
3 Free Seeds when you spend over £60
We also have regular monthly and flash Cannabis Seed Bank promotions which feature Free Seeds, these will be detailed on the specific promotion.
All offers of Free Seeds are subject to availability and the actual variety of Free Seeds cannot be guaranteed.
9. Support and Complaints
If you have any questions relating to your order we are always happy to assist.
If you need any information about buying any products then we are here to help.
If you have a complaint about a product you have purchased them please call us or email us using the details on the Contact Us page.
